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December 2, 2013
 
Print Version of Articles in Dec. 2 ICI
Print this file for text of articles in the current issue....
 
Best Practice Tip: Give Customers Clear Expectations for Claims Handling
A recent J.D. Power study found customer satisfaction improved after insurers told policyholders what to expect....
 
Auto Insurance Still Affordable, IRC Report Says
Its findings contrast sharply with reports from a national consumer organization that insist auto insurance remains unaffordable to drivers with low and moderate incomes....
 
NAIC Panel Looking into Potential Fraud Issues Related to the Activities of Navigators, Producers
White paper suggests regulators watch for predatory marketing and sales tactics, enrollment fraud, identity theft....
 
ACLI, NAMIC Want NAIC to Cut Back on Budget Surplus
Trades say accumulated surplus has grown 171 percent since 2002, but NAIC says it's all needed because of increasingly complex regulatory challenges....
 
Insurance Regulations, Bulletins & Legislation – Dec. 2, 2013
Our exclusive roundup of recent regulatory developments and legislation....