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February 16, 2015
 
Print Version of Articles in Feb. 16 ICI
Print this file for text of articles in the current issue....
 
Best Practice Tip: Address Claims, the Top Source of Consumer Complaints
Claims and complaints have consistently led the list of market conduct write-ups for years....
 
Midland National Life Pays $1.3 Million to Settle Allegations It Made Unsuitable Sales
California said Midland paid big commissions and profited while seniors lost money....
 
New Iowa Bulletin Requires Notices to be Mailed, Not Delivered Electronically
Insurance companies clearly need a proof of receipt, but the Insurance Division isn't convinced that's possible with electronic notifications....
 
PCI Claims Survey Finds Customers Are Satisfied with Auto Repair Process
But only 56 percent of drivers said they were either very satisfied or extremely satisfied with the insurance claims process, and a third said they were were only somewhat satisfied....
 
Insurance Regulations, Bulletins & Legislation – Feb. 16, 2015
Our exclusive roundup of recent regulatory developments and legislation....